Managing Organization Members

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The Verge Web Portal lets Organization Managers (and above) administrate the members of their organization — adding new members, changing their roles, removing them, and tracking pending invitations. This page is available by navigating to the Organization workspace and clicking the Members tab on the left navigation bar.

Organization workspace dashboard

The Members tab

The Members tab lists everyone currently in your organization along with their first name, last name, email, phone number, and role. Columns are sortable, and the search box at the top filters the table across all visible fields.

"Members" tab listing the users in the current organization

Adding a member

Click Add Member in the top-left corner and enter the email address of the person you'd like to add.

"Add Organization Member" modal

There are two possible outcomes:

  • The email already has a Verge Aero account — the user is added directly to your organization and immediately appears in the Members table.

  • The email does not yet have a Verge Aero account — an invitation email is sent to that address, and the entry appears under the Invitations tab as pending. The invitee will be added to your organization automatically once they register at the Web Portalarrow-up-right using the same email address.

Only one pending invitation per email per organization is allowed. If the address has already been invited, you will be prompted to revoke the existing invitation before sending a new one.

Changing a member's role

The Role column on each row is an inline dropdown. Selecting a new role triggers a confirmation prompt and applies the change immediately. The available roles are Guest, User, Manager, and Owner. Verge staff additionally have access to an Admin role.

Owners can promote other members to Owner as well. If you'd like to transfer ownership without retaining it yourself, promote the new Owner first and then have your role lowered (or contact [email protected]envelope for assistance).

The Manage menu

Each row's Manage column opens a menu with two actions:

The Manage menu for an organization member
  • edit desktop permissions — opens the desktop permissions modal for that user. See Managing User's Desktop Permissions for details.

  • remove — removes the user from the organization after a confirmation prompt. The user is not deleted; they simply lose access to your organization's resources.

The Invitations tab

The Invitations tab tracks members you've invited who have not yet registered for the Verge Web Portal. Each row shows the invited email address, the date the invitation was sent, and a revoke button.

Pending invitations awaiting registration

When the invitee registers at the Web Portalarrow-up-right with the matching email address, the invitation is consumed automatically and they will appear under the Members tab.

Clicking revoke cancels a pending invitation after a confirmation prompt. Revoked invitations cannot be reused — if you change your mind, send a new invitation through Add Member.

Permissions

Adding members, changing roles, using the Manage menu, and revoking invitations all require the Manager role or higher in the current organization. If you don't have a management role, these controls will appear disabled. To request elevated access, contact one of your organization's existing Managers or Owners.

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