Fleets

Organize your devices into fleets and groups, file RMAs, and track inventory.

The Fleets workspace is where your organization's hardware lives. Every drone, battery, charger, gateway, base station, and pyro board your team operates is represented by a device in the Portal. Devices are organized into fleets — region- and type-scoped groups (X1 or X7) that map to how your operation is actually run — and then surfaced through a handful of tools that take you from day-to-day fleet management through repair tracking and physical shipment.

This section is organized around four features, each of which has its own page:

1. Fleet Management — create new fleets, move devices between them, rename regions, and remove fleets that are no longer in use. The foundation everything else builds on.

2. Device Groups — assemble reusable, ad-hoc groups of devices that cut across fleets. Useful when you need to act on the same set of drones repeatedly — to spin up a new regional fleet, file an RMA, send a CSV to support, or export an inventory report.

3. RMA Requests — open, track, and close Return Merchandise Authorizations for devices that need repair. The RMA flow scans the affected devices, captures per-device notes, and routes the request to Verge's support team.

4. Inventory Tracking — pack drones into physical cases and pallets, mark shipments as sent / received / completed, and label everything with scannable QR codes for end-to-end tracking before and after a show.

Tip: Devices appear in only one fleet at a time, but they can belong to any number of Device Groups simultaneously. Reach for fleets when you're modelling where the hardware lives, and for groups when you're modelling a set of devices you'd like to act on together.